Condominium management broker registered with Catalyst Condo Management Ltd.
A licensee must not make representations or carry on conduct that is reckless or intentional to mislead or deceive a person. In this case, the licensee made a statement of disclosure that was misleading. The licensee should have ensured they were not disclosing inaccurate information to the public.
Real estate associate registered with Twin Oakes Real Estate 1993 Inc. o/a Re/Max House of Real Estate
Real estate associate registered at the time of conduct with Barr Realty Ltd. o/a Re/Max of Lloydminster. Currently registered with EXP Realty of Canada Inc. o/a EXP Realty.
Licensees must ensure they exercise reasonable care and skill at all times when showing properties. Consumers must trust that licensees have taken the proper steps to gain access and permission to view properties. In these cases, the licensees failed to gain permission from the seller to enter the property, or to leave the property while a home inspection was being completed.
Real estate associate registered with Urban Real Estate Services Ltd o/a urban-realty.ca
A written service agreement outlines the roles and responsibilities of the parties, clarifies the expectations of each party, and helps to ensure the client understands their relationship with the licensee. Clarity of roles, responsibilities, and expectations is essential to consumer trust and confidence. The service agreement must be discussed and presented to a prospective client prior to acting on their behalf in a real estate transaction. In this case, the licensee failed to have a signed written service agreement in place.